TERMS & CONDITIONS
Terms and Conditions
Effective Date: 08th March 2025
Welcome to The Slayed Collection. By using our website or purchasing our products, you agree to the following Terms and Conditions. Please read this agreement carefully before accessing or using our site. If you do not agree with any part of these terms, you should not use this website.
1. Eligibility
You must be at least 18 years old to make a purchase on this website. By using this site, you represent that you are of legal age in your state or country.
2. Product Descriptions & Variations
We strive to ensure that product listings are accurate and up-to-date. However:
• Product images may differ slightly due to lighting, screen resolution, and editing.
• All wigs are handcrafted or custom-styled, and no two units will be 100% identical.
• Hair length is measured when fully straightened. Curly or wavy textures may appear shorter.
We reserve the right to change product descriptions, pricing, or availability at any time without prior notice.
3. Order Acceptance & Cancellation
Once an order is placed and payment is processed, it is considered final and non-cancellable.
We reserve the right to refuse or cancel any order at our discretion, including cases where fraudulent activity is suspected or where an item is no longer available.
4. Processing & Shipping
• Processing time:
• Ready-to-ship units: 3–5 business days
• Custom/styled units: 5–14 business days (may vary depending on demand)
• Shipping:
• Domestic and international shipping options are available.
• A signature is required upon delivery for all orders.
• Customers are responsible for any customs duties, taxes, or import fees on international shipments.
• The Slayed Collection is not responsible for delivery delays, lost shipments, or issues caused by third-party couriers.
5. Returns, Refunds & Exchanges
Due to health and safety regulations, as well as the custom nature of our products:
• All sales are final.
• We do not offer refunds, returns, or exchanges under any circumstances.
• Please review your order details carefully before completing your purchase.
6. Damages or Order Issues
If your order arrives damaged or incorrect, you must notify us within 48 hours of delivery by emailing us at [Insert Contact Email].
Include your full name, order number, and clear photos of the issue. We will investigate and respond accordingly.
7. Custom Orders
Custom orders are welcome and subject to availability. These orders require detailed confirmation before production. Once confirmed, custom orders cannot be changed or canceled. Payment must be made in full before production begins.
8. Hair Care & Maintenance Disclaimer
We provide general care instructions for all units, but proper maintenance is the customer’s responsibility.
• Using inappropriate products or heat tools without protection can affect the longevity of your unit.
• We are not responsible for damage caused by improper care, coloring, bleaching, or alterations made by the customer or third parties.
9. Intellectual Property
All content on this website — including but not limited to logos, product images, product names, videos, and written content — is the exclusive property of The Slayed Collection and is protected by copyright and trademark laws.
You may not copy, distribute, modify, or use any content from this site without prior written permission.
10. Limitation of Liability
The Slayed Collection shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use or inability to use our products or website. This includes, but is not limited to, damages for loss of profits, use, data, or other intangible losses.
11. Indemnification
You agree to indemnify and hold harmless The Slayed Collection, its owner(s), employees, and affiliates from any claims, damages, liabilities, or expenses arising out of your use of the site or breach of these terms.
12. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
13. Governing Law
These terms are governed by the laws of the state of [Insert State/Region], without regard to conflict of law principles. Any disputes arising shall be resolved in the appropriate legal venue within this jurisdiction.
14. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted to this page with an updated effective date. Continued use of our website constitutes your agreement to the new terms.
15. Contact Information
For questions about these terms or your order, please contact us at:
Email: [Insert Contact Email]
Contact Page: [Insert Link]